Terms of service

Order Confirmation and Acceptance of Order

Please note that completion of the online checkout process does not constitute our acceptance of your order. Our acceptance of your order will occur only when we dispatch the products that you ordered from us.

We will notify you by email as soon as possible to confirm that we have received your order. For that we need you to provide your email address during check out process or by creating a user account.

All products that you order through the website will remain the property Ayla Studio until we have received full payment from you for those products.

If we are unable to supply you with the selected product that you ordered, we will not process your order. You will be informed in writing including but not limited to e-mail and if you have already paid for the product(s), we will refund you in full as soon as possible.

Product Descriptions and Depictions

We have taken all necessary actions to try and ensure that prices quoted on this Website are correct and that all products have been fairly described. However, when ordering products or services through the Website, please note that:

Product and packaging may vary from what is shown on the Website;

• The weights, dimensions and capacities shown on the Website are approximate only;
• We try to display the colors of our products accurately on the Website, the actual colors you see will depend on your monitor and we cannot guarantee that your monitor’s display of any color will accurately reflect the color of the product that is delivered to you.
• Orders will be cancelled if there are any technical error found resulting in product price, description or any related error on the website.

All items are subject to availability. We will inform you as soon as possible if the product(s) you have ordered are not available and we may offer alternative product(s) of equal or higher quality and value to you.

Account Security

You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Ayla Studio will not be liable to any person for any loss or damage which may arise as a result of any failure from your end to protect your password or account information.